The entire communication between the National Employment Office (AMS) and its customers will be given a new basis. And there is also a new obligation for the unemployed.
Online First will now apply to unemployment benefit claims. The Social Committee agreed on Thursday that communication between the AMS and its customers should mainly take place electronically in the future
Personal consultation with the first application is mandatory
However, if you are unable to do this, you can still submit your application in person. The personal interview should only be mandatory for the first application or for a new application after two years, according to parliamentary correspondence.
Mandatory control of electronic inputs
In the future, unemployed people will have to check their electronic receipts at least twice a week. But sanctions may only follow if someone does not keep an agreement. In the future, documents will be considered delivered as soon as they reach the unemployed person’s electronic access zone.
New regulations from July 1, 2025
The new regulations are expected to enter into force on July 1, 2025, so that the AMS can make the technical preparations. In individual cases, the AMS may also require personal appearance in the future.
The law still needs to be adopted in plenary. The ÖVP, Greens and NEOS voted for it in the committee.
Source: Krone
I’m Ben Stock, a journalist and author at Today Times Live. I specialize in economic news and have been working in the news industry for over five years. My experience spans from local journalism to international business reporting. In my career I’ve had the opportunity to interview some of the world’s leading economists and financial experts, giving me an insight into global trends that is unique among journalists.
