“Customer does not care about it” – Boss of airlines: Model The airline with low cost is “Dead”

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Proponents of consumers are currently fighting the hand luggage costs that some airlines collect. Airlines such as Ryanair, EasyJet and Wizz Air are only the free purchase of a small hand luggage that must fit under the chair. The passengers do not care, Scott Kirby, head of the American line United, now criticized them.

The Lufthansa partner itself does not work a cheap airline. This business model is also ‘dead’, said Kirby. Your concept is to mislead people, to buy them and to bring them along. “Then you charge them a number of unexpected reimbursements.” Prices are even opaque. According to a study by Netvovercodes from 2023, travelers often more for extras than for their original flight ticket.

Ryanair has the most costs
Accordingly, Ryanair has the most hidden costs that can be up to 344 percent more than the ticket price. The Irish airline demands an average of 9.30 euros for the choice of seats, 26.30 euros for the task of luggage and 17 euros for hand luggage. The flight itself, on the other hand, only cost an average of 21.50 euros.

Wizz Air comes in second place in the study. The reimbursements of the Hungarian Low -Cost airline are 272 percent above the flight price. This is followed by the British airline EasyJet with 170 percent.

Price for many most important arguments
The American aviation boss Scott Kirby predicted an end to this system at an event of the Wall Street Journal. The cheap airlines have conquered the market with combat prices, aggressive marketing and a focus on reducing costs since the early 1920s. On the one hand, the model is being criticized more and more, on the other hand the corresponding airlines continue to include high booking figures. The price remains the most important argument for many people.

To actually save, it is important to ensure that you take small luggage with you and not to select a certain seat. As reported, the European Court of Justice ruled in 2014 that no extra compensation may be charged for hand luggage, as long as the “sufficient specifications” meets the size and weight. Proponents of consumers do not find the current limits of the cheap airlines in the right way and asked the EU to introduce more precise regulations (see video above). In addition, count which services must record a ticket.

Source: Krone

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