The bank claims that no password theft has occurred and that “customers can continue to function normally.”
Santander recently reported “unauthorized access” to an entity’s database hosted by a provider. This has affected customers in Spain, Chile and Uruguay, as well as all employees and some former employees of the group, as reported in a notice communicated to the National Securities Market Commission. (CNNMV).
There is no data on affected customers in the entity’s other markets and activities. Santander points out that the affected database does not contain any transaction information or internet banking access data or passwords that would allow it to work with the bank.
“Santander’s operations and systems are unaffected and customers can continue to operate safely,” the bank added.
The bank, which is conducting an investigation, said it took “immediate” measures to control the incident, including blocking access to the database and strengthening fraud prevention to protect customers.
Santander “regrets” the situation and points out that it is “proactively” informing directly affected customers and employees. “We immediately notified regulators and law enforcement agencies and we will continue to work with them,” the statement concluded.
Source: EITB
I am Mary Fitzgerald, a professional journalist and author of the Today Times Live. My specialty is in writing and reporting on technology-related topics. I have spent the last seven years extensively researching and understanding the field of technology so I can properly inform my readers about developments in this ever-evolving world.
