Horror for public transport drivers – “I brake and see: this is not going to work”

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Causing people’s deaths without being able to do anything about it: subway, bus and bus drivers have to experience this often enough, most recently in the fatal madness of two subway surfers in Vienna. Wiener Linien’s crisis team explains how they help deal with this horror.

Even after the horrific accident involving the subway surfers in front of Schönbrunn, the Wiener Linien had to report again that “the driver received crisis psychological support.” And many people, including on the Internet forums of “Krone”, despite all their sympathy for those affected, wondered: why is the driver so bothered by this? He couldn’t have prevented it! “That is exactly the problem,” says Andrea Schmalzer, head of Wiener Linien’s crisis intervention team.

Source: Krone

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