The sector insists that the digitization process must be compatible with a focus on groups less skilled in new technologies
The digitization in which Spanish banks are immersed will not bring about an abrupt end to one of the most famous products: the savings account. The President of the Spanish Banking Association (AEB), Alejandra Kindelán, pointed out yesterday that people over 65 can continue to use this current account support that allows them to view their savings and account movements. There are more than three million in all of Spain.
Kindelán yesterday in Valladolid, attending an economic forum in ‘El Norte de Castilla’, insisted that all entities have confirmed that they will keep the cards available for people over 65, as they consider this product “very important”. for them. “We closely monitor the demands and needs of the elderly,” the guideline says.
These statements come after accusations by Carlos San Juan, the promoter of the “I’m older, not an idiot” movement. usage. The statements led to a quick clarification by the entities to avoid misunderstandings.
What AEB recalled is that while the digitization process continues, entities have taken steps in recent months to improve face-to-face and telephone services for their older customers. Kindelán has defended that the solution for rural care is not to “seed” ATMs in all municipalities, but to implement other mechanisms, such as mobile offices or through the agreement already signed with the state postal company Correos to ensure access to cash through postmen in rural areas.
Source: La Verdad
I’m Ben Stock, a journalist and author at Today Times Live. I specialize in economic news and have been working in the news industry for over five years. My experience spans from local journalism to international business reporting. In my career I’ve had the opportunity to interview some of the world’s leading economists and financial experts, giving me an insight into global trends that is unique among journalists.
