The major mobile phone companies have been charging an annual service fee for years. It may now turn out that the compensation was collected incorrectly. After lawsuits against A1 and Magenta, the first refunds were made to customers. The “Krone” shows what options you now have as an affected person.
A huge avalanche of costs falls on domestic mobile telephony providers. Since 2011, the major providers have charged a so-called service fee of around 25 to 35 euros per year for each contract. The providers emphasized that this was intended to compensate for services such as a free hotline, free SIM card blocking or replacement or network expansion. But even then, consumer advocates identified the extra costs as “bank money.”
Source: Krone
I’m Ben Stock, a journalist and author at Today Times Live. I specialize in economic news and have been working in the news industry for over five years. My experience spans from local journalism to international business reporting. In my career I’ve had the opportunity to interview some of the world’s leading economists and financial experts, giving me an insight into global trends that is unique among journalists.
