Top Tips for Customers – After Flight Chaos Problems: How to Get Your Money Back

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Climate protests at Schwechat Airport, computer failures or other reasons: If the plane is grounded or takes forever to arrive, passengers have many demands and options. We have the best tips to hold those responsible to account.

If your own flight doesn’t depart as planned, the most important thing for AK expert Kirstin Grüblinger is: “Document everything well, that’s very important afterwards.” Grüblinger advises that it’s best to have the local airline confirm any flight delays or cancellations immediately. But taking photos from cell phones or exchanging phone numbers with fellow travelers to witness mutual flight mishaps can also help later.

Source: Krone

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