Platforms prepared – How to book your holiday without complications

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The Donauwals and Pummerin have faded, the New Year is gaining momentum – and holiday planning for 2025 starts now. What are the best vacations to get as much free time as possible? The digital booking platforms are prepared for the crowds. The know-how of Hagenberg and Linz ensures that everything runs smoothly.

Nothing is more annoying than when a website does not work properly; anyone active in the digital world knows that. As travel and vacation planning for 2025 takes shape, it will always be a time of many challenges for the companies behind the booking platforms, even if they are well prepared.

Subsidiary of the HRS group in Hagenberg
“As soon as the holiday plans are drawn up in the large companies, we experience a real rush to our booking platforms,” says Erwin Schaumlechner. The business IT specialist heads the technology and software development team of DS Development GmbH in Hagenberg, part of the internationally operating tourism company HRS Group from Cologne.

In Austria alone, there are more than 70,000 overnight accommodation options available online, reveals Schaumlechner, who relies on a team of 17 employees – and on the know-how of the software company Dynatrace. With an AI-powered observation and security platform, Dynatrace ensures that the digital processes in the background run smoothly and stable, even when bookings are at their highest.

Problems and security holes are identified in real time
If problems and security breaches occur in the IT systems, they are detected in real time and repairs are initiated automatically. “Dynatrace monitors our systems fully automatically during normal use, recording and displaying all changes,” says Schaumlechner.

Simply accessing a booking platform is complex because the display must be error-free for all computers, tablets, smartphones, browsers and in all versions. “There are thousands of combinations that have to work if you don’t want to lose customers,” says Mario Klima, responsible for sales at Dynatrace in Austria.

Dynatrace was founded in Linz in 2005 and is now headquartered in Boston, USA. The software company has been listed on the New York Stock Exchange since 2019. More than 4,700 employees work for Dynatrace worldwide; the global development center is located in Linz.

Source: Krone

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