An energy supplier shocked a retired couple by prescribing high partial amounts. And incorrectly predicted four times the gas consumption for the coming year. The ombudswoman “Krone” looked into how this could happen. The subject of consumption forecasts is currently very topical, many are afraid of the regulations. We confronted grid operators, energy suppliers and regulators.
Wilhelm R. and his wife had to sit down for a while when they saw their annual statement from Wien Energie for electricity and gas in mid-October. The couple, who live in Lower Austria near the city limits of Vienna, would pay 1,868.08 euros in arrears. The new partial amount was set at EUR 1845.60. Unable to and unwilling to believe what they were being charged for, the readers spoke to their energy supplier – with interesting results.
Source: Krone
I am Wallace Jones, an experienced journalist. I specialize in writing for the world section of Today Times Live. With over a decade of experience, I have developed an eye for detail when it comes to reporting on local and global stories. My passion lies in uncovering the truth through my investigative skills and creating thought-provoking content that resonates with readers worldwide.
