In line with Halloween, Vienna’s professional rescue service posted a “horror video” on Facebook on Tuesday. It shows a young paramedic entering an empty apartment and receiving mysterious phone calls. “On (unfortunately) a large number of missions, our employees feel like they are in a horror movie,” the professional rescue service wrote.
In the video, a young paramedic arrives at an apartment and announces “Rescue Vienna.” But in vain: no one is home. Finally, a cell phone rings under a blanket. The medic answers and hears a distorted voice. She is pointed to a surveillance camera showing a woman in a nightgown in the corner of the room. The short film does not reveal what it is all about. The unknown woman does not move or talk.
Here you can see the video of Vienna’s professional rescue service.
“It gives us a chill“
The distorted voices become louder and louder – they talk about reasons for rescue missions. The scenario becomes more threatening. The paramedic cannot turn off the cell phone and block the voices. “Unfortunately, some missions cause chills,” the Vienna Professional Rescue Service wrote on Facebook about the video. For example, people across Austria report complaints about blisters on their feet, water in their ears or a fingernail in their face. These are not emergency rescue operations. “Certainly not for the best trained paramedics and the only professional rescue service in Austria.”
Other points of contact
Anyone who needs help gets it. Alternatives to rescue include the medical radio service (141), health advice (1450), general practitioners or specialists. The professional rescue service from Vienna also posted the hashtag #NurimNotfall144.
Reactions to the video were mixed on Tuesday. While some thanked the rescue efforts, other users pointed out that it was not empathetic to compare missing emergencies to a horror movie (after all, it can be a subjective emergency that should be taken just as seriously) or criticized aloofness based on the information provided by training. This could be interpreted as meaning that other, partly voluntary, aid organizations are less well trained, according to a user.
The rescue department defended itself by not wanting to trivialize their work. The only reference is to the fact that about a third of the staff have received the “highest training for paramedics that can be achieved under Austrian law.”
Source: Krone

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