Dirt, construction noise, etc. – problems on holiday? How to complain the right way

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Insects in the room, the pool completely dirty or a loud construction site instead of the long-awaited peace. Have such problems ever spoiled your holiday joy? There are important things you should consider so that you have a chance of a price reduction or compensation in the event of defects. The ombudsman and Krone+ will tell you how to proceed!

Construction noise. Day and night. Even on weekends. This is what Herbert D. and his wife were confronted with during their holiday in Dubai. Three thirty-storey buildings were being built next to their hotel. But it is not just noise, other circumstances also cause inconvenience for holidaymakers. Do you actually know how and to whom you should complain in such a case? We will tell you.

Source: Krone

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