Untenable conditions – new escalator for the “station of shame”

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Bregenz train station is once again living up to its terrible bad reputation: the escalators have been out of service since Friday and the TÜV has deemed further operation unacceptable. Now even the ÖBB seems to be ashamed of the circumstances; they want to replace the escalator as soon as possible.

No kiosk, no cigarette machine, no possibility to stock up on provisions: for train passengers, the soon to be demolished and rebuilt Bregenz train station is not just a visual provocation. Even the two friendly Sandlers, who normally have their summer residence in the station area, have now moved out.

Last Friday, the escalators also had to be taken out of service – the TÜV had recommended this after an inspection for “safety reasons”. Due to the untenable conditions, ÖBB has now decided to invest money in the “train station ruins” and replace the escalators.

Ombudsman service and more help for passengers
Until then, additional staff will assist passengers with transporting luggage. At the same time, work is underway on a new route guidance system that will make it easier for customers to find their way around – according to reports, the Bregenz Festival in particular has complained that some guests had great difficulty reaching the stage on the lake, which is actually only a stone’s throw away.

Last but not least, an ombudsman service was established. If you have any concerns, questions or complaints, you can contact ombudswoman Heidi Schuster-Burda.

“Send invoice to ÖBB”
The thorn in the side has now also become a political issue: ÖVP city party leader Roland Breakfast says that it cannot be the case that the train station is in such a catastrophic state during the festival season. He sees Mayor Michael Ritsch (SPÖ) primarily as a duty: “In this situation, it is not enough for the mayor, as the highest representative of our city, to point out the responsibility of the ÖBB. With the help of our construction site, the worst shortcomings would be remedied in a short time. I would of course send the invoice to ÖBB.”

Source: Krone

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