The OCU is launching a series of recommendations for people who may change a flight due to airline disruptions.
Euskaraz irakurri: Is there no hegaldia bertan behera uzten badute hegazkin-konpainien greba dela eta?
The cabin crew strike on several airlines this summer, such as the new strikes that started this week at Ryanair and the weekend at Easyjet in demand for work improvements, could affect the holidays of those affected by flight cancellations or delays What to do in these cases?
In the first place, the OCU . advises consult the stop calendar. At Ryanair, the strike will take place from Tuesday 12 to 15 July. Other shutdowns are planned this month, between 18 and 21, as well as between 25 and 28. At Easyjet, the shutdowns cover from Friday 15 to Sunday 17, and in a second series, between 29 and 31 July. In addition, the Consumer Organization points out that it is important check flight status on the company’s or Aena’s website before traveling to the appropriate airport.
They canceled. What I do?
Once the cancellation is confirmed, the passenger can claim the full amount of the ticket (the airline must refund it within seven days) or a return flight to the first point of departure as soon as possible.
As an option, the company must offer driving to the final destination in comparable transport conditions. It should also cover maintenance, accommodation and transportation costs, if necessary.
What happens if the airline informs in advance?
In general, if the company reports that the flight has been canceled at least two weeks before the scheduled departure, it is exempt from refunding the traveler for the cancellation.
If you notify the cancellation between 14 and 7 days in advance, the traveler is entitled to compensation if he does not offer alternative transport that allows him to depart up to two hours before the scheduled departure and arrive at the destination less than four hours in comparison with the original flight.
If the notification is made less than a week in advance, there is a right to compensation.
What about the hotel or the ticket for a concert?
If other economic damage is caused by a strike, such as the loss of another connecting flight, paid hotel nights, excursions or tickets for a concert for which the amount cannot be recovered, the user can claim compensation from the airline, provided that it can be demonstrated that the .
Where should compensation be requested?
In the event that compensation must be claimed, it must be made in writing directly to the airline, through its website or at the airport counter, stating the circumstances and date, or through the travel agency or platform on which the airline service was paid.
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Source: EITB
I’m Wayne Wickman, a professional journalist and author for Today Times Live. My specialty is covering global news and current events, offering readers a unique perspective on the world’s most pressing issues. I’m passionate about storytelling and helping people stay informed on the goings-on of our planet.
