Online giant Amazon must provide the European Commission with more information about its consumer protection measures. As the authority announced on Wednesday, it had sent a formal request to Amazon under the new EU law on digital services.
This must be answered within three weeks. If Amazon answers questions incorrectly, incompletely or misleadingly, fines may be imposed.
In concrete terms, for example, Amazon should provide information on how to prevent the sale of illegal products. Illegal or non-compliant products are goods such as counterfeit medicines or toys without the necessary security seals. The committee’s request also concerns information about Amazon’s product recommendation system. According to information from EU circles, it should be transparent how recommendations are made.
Amazon wants to investigate the request
An Amazon spokeswoman said they were reviewing the application and working closely with the European Commission. Amazon shares the goal of creating a safe and trustworthy online environment. “We are investing significantly in protecting our store from malicious actors,” the spokeswoman said.
Amazon, Facebook, Google and many others must meet stricter requirements under the new law: the Digital Services Act (DSA). Online marketplaces are obliged to remove counterfeit products or dangerous toys as best as possible and to warn customers.
Source: Krone
I’m Ben Stock, a journalist and author at Today Times Live. I specialize in economic news and have been working in the news industry for over five years. My experience spans from local journalism to international business reporting. In my career I’ve had the opportunity to interview some of the world’s leading economists and financial experts, giving me an insight into global trends that is unique among journalists.
