Artificial intelligence is not only finding its way into the working world, but also into career advice. The Employment Service (AMS) now has a so-called career informant who must inform people in all common languages about careers, further training and the like (see video above).
Sometimes there are also answers about education and salary level. The career informant is intended for people of all ages and for potential third-country workers who are needed in Austria. AMS board member Petra Draxl said this at a press conference on Wednesday.
ChatGPT is used. The job informant is not intended to mediate people, but to inform them quickly and fully automatically about job-related content. “The AMS consultants are being relieved of their work,” says AMS boss Johannes Kopf. “We use the knowledge from ChatGPT, which is enriched with our professional information knowledge and reaches the users.”
Bring jobs closer in a playful way
Personal advice is improved by AI because there is more time for it. “It is an invitation to deal with the subject in a more playful way. There are young people who spend more time choosing their next new mobile phone than choosing their internship position,” said Kopf. The career informant also discusses the age of the seeker. For example, he becomes ‘critical’ if someone wants to become a professional athlete at the age of 45 and points out the long training period required for this.
When it comes to gender, the AI is neutral because, for example, it should not only propose jobs to girls and women who are (still) considered typically feminine in society.
300,000 euros costs
The program is also intended for career advice in schools. “Answers could come very quickly,” Draxl said. The AMS already relies on other tools and applications for mediation. The project cost approximately 300,000 euros. It is implemented by the Federal Computing Center and the company’s good guys, who have a contract with ChatGPT. According to Kopf, the AMS is the first employment agency in Europe to introduce such a program.
Source: Krone
I’m Ben Stock, a journalist and author at Today Times Live. I specialize in economic news and have been working in the news industry for over five years. My experience spans from local journalism to international business reporting. In my career I’ve had the opportunity to interview some of the world’s leading economists and financial experts, giving me an insight into global trends that is unique among journalists.
