Shein, Temu & Co. – Disappointed in the cheap store? This is how you get your money back

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T-shirts for three euros, a shower head for five euros, vacuum cleaners for 20 euros: Chinese stores are conquering the European market. But both the quality of the products and consumer rights often leave much to be desired; there is ‘scrap commerce’. What you can do if the delivery does not arrive or if instead of quality there is only junk in the package and under what circumstances you can abandon the purchase for a whole year – explains Krone+.

“We are seeing a significant increase in complaints about dropshipping companies,” emphasizes Joachim Kogelmann, lawyer at the Association for Consumer Information. With dropshipping, retailers sell goods without ever having them in stock (see fact box). The packages are now even clogging up air freight. Temu and Shein transport 4,000 to 5,000 tons by air every day. In Germany alone, 400,000 parcels arrive every day, in the US this number is 600,000, putting global logistics to the test.

Source: Krone

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