Emporia boss reveals – What the right to repair demands from manufacturers

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“I think I’m fixed,” Josh sings. alias Johannes Sumpich in one of his hits. To ensure that more electrical appliances are repaired, the EU has agreed on the right to repair. Member States must now implement this at national level by July 2026. Preparations are underway at the Linz-based smartphone and push button manufacturer Emporia.

In a sign against excessive consumption, the European Union adopted the right to repair, which came into effect in July. Member States now have until July 2026 to transpose the requirements into national law. The lifespan of electrical appliances should increase significantly. “I applaud this because it is a clear sign of care for Mother Nature,” says Emporia owner Eveline Pupeter.

The company, which operates from Linz, develops, designs and produces smartphones and mobile phones with push buttons. What does the right to repair mean for emporia? Pupeter reports that spare parts must therefore be available for up to seven years after a device has been placed on the market. In addition, spare parts must be available within five working days.

Free access to maintenance and repair instructions for professional, competent workshops is required. Pupeter: “That is completely in our minds. We are not throwaways. We have been in business for 33 years now and have always done repairs.” At the same time, emporia will continue to expand its own service and repair center in Linz.

Source: Krone

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