In the krone.tv interview, RTR director Klaus Steinmaurer comments on the existing problems with postal delivery and the handling of stolen telephone numbers: “Before the spoofing scheme came into effect, we at RTR still had 1,200 complaints about fraudulent calls per month . In September, the first month in which the scheme was valid, there were only 192. The measure has a good effect.
Essentially, telephone number theft concerns stolen Austrian telephone numbers that have been used for calls abroad. The goal is to pose a false identity, explore data and obtain information. Steinmaurer: “That means great damage to the reputation of the people who were robbed.” Steinmaurer also comments in the interview on the “exciting issue of flat-rate service”: the flat-rate service fee, which is usually charged once a year. years in mobile phone contracts, was legally extensively investigated when introduced in 2011 and subsequently found legally permissible and has since been adequately stated in new contracts.
Wrong package delivery
Another problem is parcel delivery by the post office, which apparently is not always carried out smoothly: “Everyone knows the problem: there is already a yellow note in the post office, even though you were at home when the delivery attempt was made.” The parcel delivery volume is increasing, but it is not always delivered properly. And that causes problems for those affected, who then have to collect the package themselves. Steinmaurer summarizes: “As a recipient you have no claim on deliverers. Only to the sender.”
Watch the entire interview in the video above!
We explain what the whole of Austria is currently dealing with: the latest news conversations with politicians and experts.
Source: Krone
I am Ida Scott, a journalist and content author with a passion for uncovering the truth. I have been writing professionally for Today Times Live since 2020 and specialize in political news. My career began when I was just 17; I had already developed a knack for research and an eye for detail which made me stand out from my peers.
