After Iberia’s announcement of a strike in the middle of Christmas, Kepa Loizaga, OCU delegate in Euskadi, gave us the keys to know what the rights of the passengers are, how to complain to the airline, deadlines and compensation to make the trip to solve. ..
The air raids have brought many people’s Christmas holidays under control. The UGT and CCOO unions have called for an eight-day strike in Iberia’s ground handling services for aircraft and passengers (handling) on December 29, 30 and 31 and January 1, 4, 5, 6 and 7. The strikes will affect thousands of travelers who will be traveling on these important dates.
What rights does a passenger have if their flight is cancelled?
Kepa Loizagathe OCU delegate in Euskadi emphasizes that, as this is not an extraordinary case, passengers always have rights, albeit in different ways. If the airline has given less than 14 days’ notice of the cancellation, people who have already paid for a flight are entitled to a a compensation frugal. How much can a passenger claim?
Likewise, passengers have the right to information, assistance and transportation between the airport and the place of accommodation. In addition, in the event of cancellation, you can choose between a refund of the ticket or the company providing alternative transport to the final destination as quickly as possible.
It should be noted that the airline is exempt from paying compensation if, in the event of flight cancellation, it provides notice at least two weeks before the scheduled departure time.
Source: EITB
I’m Wayne Wickman, a professional journalist and author for Today Times Live. My specialty is covering global news and current events, offering readers a unique perspective on the world’s most pressing issues. I’m passionate about storytelling and helping people stay informed on the goings-on of our planet.
