Criticism of treatment – painful hospital odyssey after a fall

A pensioner from the Baden district is struggling with the long-term consequences of a fall: three weeks later he was suddenly unable to get up. The rescue then took him to the hospital in Baden. “They didn’t find anything, but they didn’t examine him closely either,” his daughter criticizes.

While her father was still in the ambulance on the way home, she complained to the hospital herself. The call also had an effect: the rescue team was allowed to return to Baden. “But he was then sent home without any improvement,” the 66-year-old’s family said angrily.

Received transfer
The man therefore visited an orthopedist, who wrote him a referral to the clinic in Wiener Neustadt for further clarification. “But he wasn’t hired because he was in the wrong district. He should go to Mödling instead. But another renovation took place there and we were sent again to Baden, where my father only received a pain infusion,” says the daughter angrily.

Finally she called the hospital in Neunkirchen, where her father was hospitalized for two weeks. The diagnosis: narrowing of the spinal canal. “His condition is now slowly improving, I am very grateful to the doctor there,” the woman says happily.

“Did not adhere to treatment plan”
The State Health Agency (LGA) sees the process somewhat differently. The patient in Baden was prescribed medication for chronic pain and a treatment plan was discussed with him, but he did not adhere to it. Instead, the man went to the hospital in Neunkirchen on his own. “There was an inpatient admission in which the patient was successfully treated,” the LGA says.