Lost airline suitcase – senior must replace medications at their own expense

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Lost airline suitcase – senior must replace medications at their own expense

Nightmare instead of dream vacation: a 75-year-old actually wanted to transport his suitcase and important medicines as hand luggage. But the hut was crowded and his wish was denied. The luggage never arrived at the holiday destination and the medicine had to be replaced for 300 euros. There was no reimbursement of costs – the “Krone” knows why.

It was supposed to be a relaxing city trip, but it ended in a serious ‘mud battle’ with an airline: a 75-year-old from Linz wanted to spend four days in the Portuguese capital Lisbon with three acquaintances at the end of May. The flight with TAP Air Portugal started at Vienna airport and would take hand luggage due to the short holiday duration.

Source: Krone

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