Missed start of the holiday for many passengers at Salzburg airport: hundreds are said to have been stranded there on Sunday due to canceled flights. The cancellations affect flights operated by Lufthansa subsidiary Eurowings. Such chaos was already inevitable.
At the beginning of June it was already announced that dAUA parent Lufthansa and its subsidiary Eurowings have had to cancel hundreds of flights due to a lack of staff at home and at ground and airport service providers.
Apparently that happened this weekend. As reported by ORF Salzburg, flights to and from Salzburg were canceled on Saturday. And also on Sunday there were apparently plenty of passengers at the airport without a flight. According to eyewitnesses, about 400 to 500 holidaymakers were affected, including families with children. There were cancellations on flights to Cologne and back, but also to Corfu and Calabria.
The airlines had already announced in advance that the flight schedules would be thinned out. The bottleneck is a lack of staff and bottlenecks at security checks, check-in and aircraft handling.
Rights of affected passengers
The European Passenger Rights Regulation offers protection to passengers in case of flight irregularities (such as delays or cancellations), and there may also be a right to a so-called compensation payment, according to the Passenger and Passenger Rights Agency, apf for short.
For example, passengers are entitled to compensation if they are not informed of the flight cancellation at least two weeks before the departure date. The amount depends on the booked flight distance and is between 250 euros and 600 euros.
In the event of flight cancellation (or flight cancellation), passengers have the choice between:
- the refund of the ticket price
- the return flight to the first place of departure at the earliest possible time
- alternative transport to the final destination under comparable conditions at the earliest possible moment
- alternative transport to the final destination under similar conditions at a later date at the passenger’s discretion, subject to space availability
“We strongly recommend that affected passengers who are not proactively offered alternative transportation contact the airline as a first step before making their own bookings. We also strongly recommend that you keep invoices and receipts and keep costs as low as possible if you ultimately have to arrange and pay for replacement transport yourself,” says Maria-Theresia Röhsler, head of apf.
Source: Krone
I am Ida Scott, a journalist and content author with a passion for uncovering the truth. I have been writing professionally for Today Times Live since 2020 and specialize in political news. My career began when I was just 17; I had already developed a knack for research and an eye for detail which made me stand out from my peers.
