Mobile phone prices for new customers have fallen by almost 40% since 2011. Yet most consumers pay too much for their mobile telephone tariff and the willingness to switch is also very low in Austria. In 2023, only 3.8% of smartphone users took their telephone number to another provider.
The mobile phone market in Austria is currently more competitive than ever before – the offers are correspondingly good: spusu offers 4 months free until October 31 with the legendary spusu rate with 60 GB data volume, 1,000 minutes and 500 text messages for € 9.90.
Switching to a new provider often means a barrier to inhibition. Just the thought of lengthy cancellation processes or the possible loss of the phone number makes many people shy away.
In keeping with spusu’s motto “simple.human.fair.” we would like to show you how a change of provider works and show that this is much easier than you think.
Easy number portability
If you would like to keep your existing telephone number, simply provide it during the ordering process. You can choose a desired date or the end of the contract with the old provider to take it with you. Because the number transfer takes place in the early morning hours, you can be reached on your usual number from 8:00 am on the selected day.
Automatic termination of the old contract
Canceling with your old provider also works without hassle or paperwork. The contract is automatically terminated on the day the telephone number is transferred. The spusu service team will inform you about any remaining costs associated with a contract or notice period.
No hidden costs
Honesty and transparency are extremely important to us. That is why spusu does not charge any service fees or activation fees. We want to make it as easy as possible for our customers and treat them as equals.
Excellent customer service
As an Austrian family business, we consider excellent service quality as our top priority. To meet this requirement, our team consists exclusively of spusu employees – without external call centers or chatbots. To resolve problems as quickly as possible, we answer the phone within 10 seconds on average and are also happy to help you via email and WhatsApp.
Maximum flexibility
We want to inspire and convince customers of our products without any pressure. Therefore, there is no obligation with spusu. The contract can be canceled at any time at the end of the month.
You are also flexible when activating the SIM card. After signing the contract you have a maximum of six months to do this. So if you are still tied to your old provider, you can still order your new spusu rate in advance.
Just change
Consumers who are still paying more than 20 euros for their mobile phone tariff, or are simply dissatisfied with their current service, should definitely consider switching providers. As just illustrated, it’s much simpler than you actually think. The choice is yours! More than 600,000 customers already rely on spusu.
Source: Krone
I am Wallace Jones, an experienced journalist. I specialize in writing for the world section of Today Times Live. With over a decade of experience, I have developed an eye for detail when it comes to reporting on local and global stories. My passion lies in uncovering the truth through my investigative skills and creating thought-provoking content that resonates with readers worldwide.
