If Tyroleans face a problem, they can ask the public prosecutor for help. A free(!) offer that is widely used – as can be seen from the current figures. And it is hard to believe how many areas of responsibility this complaints and advice center covers.
An authority’s decision is downright incomprehensible or an official letter will only give you a headache. What to do in such situations? A possible solution is to ask State Ombudsman Doris Winkler-Hofer and her team for advice and assistance. This is an independent and unbureaucratic advice and complaints office of the state parliament with an emphasis on the rights and concerns of the Tyroleans.
Source: Krone

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