It is so embarrassing enough for her: a serious intestinal woman from the Salzkammergut flashed several times with the issue of using the toilet in shops. This refused “service” is a relatively delicate issue, because a consumer toilet is only prescribed from 1000 m² company.
“For me this is almost a crime about human dignity,” Regina W. takes her anger in a letter to the “Upper Austria Kroon”. It suffers from Crohn’s disease, an inflammatory bowel disease that is noticeable because of chronic diarrhea, among other things. “I was repeated in a store to use the toilet. A healthy person cannot imagine how embarrassing it is to ask only, “said W .. The explanation in the company in question would always be the same:” We don’t have a customer toilet. “
A matter of “goodwill”
“This is only prescribed for a company size of more than 1000 square meters,” says Martin Sonntag, industrial chairman trade in the Chamber of Commerce in the Upper Austria. If there is a customer toilet, the use of personnel toilets for customers is not permitted. This is all that is regulated by law. The rest is responsible for the goodwill of the respective dealers. “Everyone tries to make the customer as pleasant as possible, but the use of the employee’s toilet is not always possible. For example, if customers had to do this through many courses or the social space. It would be necessary that there is always an employee, “says Sonntag, who runs a trading company in Linz.
“Is it so time -consuming to offer a customer toilet with a mint machine?” Mrs. W. wants to know. The fact is that the channel costs must be paid per toilet. It is not relevant whether this is then used regularly or only sporadically.
Mothers of small children, pregnant women or people who suffer from certain diseases know this: sometimes a person just can’t wait any longer. Fortunately, many trading companies allow the employee’s toilet to be used in certain circumstances.
The fact that employees accompany the customers before the “quiet place” and have to wait for it is probably not very pleasant for both parties. As a customer you can only hope for understanding the business operators. Because you would hardly ask if it was not urgent.
Source: Krone
I am Wallace Jones, an experienced journalist. I specialize in writing for the world section of Today Times Live. With over a decade of experience, I have developed an eye for detail when it comes to reporting on local and global stories. My passion lies in uncovering the truth through my investigative skills and creating thought-provoking content that resonates with readers worldwide.
