Increases, especially for the wallet, had Egypt’s vacation for a woman from LoWower Austria. Because although she was careful in advance and the data that roaming was deactivated, she fluttered at home in the house, caused by her own mailbox.
Within the EU and in Norway, Liechtenstein and Iceland, the principle of “Roam Like at Home” applies: anyone who has an Austrian mobile phone contract can use a certain part of the recorded data volume without extra costs, depending on the contract.
“But be careful: anyone who travels to a country outside this zone, for example to Turkey, to Egypt or Switzerland, should definitely deactivate roaming in advance – otherwise there are high extra costs,” says Ak Lower Austria, that reports about the case.
But that alone does not protect against possible expensive consequences, because the affected woman from St. Pölten district had to experience painfully. Because even unanswered calls can cost a lot of money abroad outside the EU – when they land on the mobile box.
Two protective mechanisms
So that consumers are protected at high costs, there are two effective protective mechanisms. When booking a foreign network with an info SMS, the network operator must clarify the conditions and costs for roaming services. In addition, after reaching 60 euros costs for roaming data, an automatic lock. “But only if you don’t deactivate these services,” said the AK.
Happy End for Lager Austria
And what happened to the 850 euro account? There was a happy ending for those affected from the St. Pölten district: the woman came to the day of consumer protection and received advice. “Fortunately the woman came to us,” says Ak LoWower Austria President and ÖGB Lower Austria Chairman Markus Wieser. “Our experts: Inside, a solution – reduction of costs by 90 percent – could reach. 850 euros became 85 euros.”
Source: Krone
I am Wallace Jones, an experienced journalist. I specialize in writing for the world section of Today Times Live. With over a decade of experience, I have developed an eye for detail when it comes to reporting on local and global stories. My passion lies in uncovering the truth through my investigative skills and creating thought-provoking content that resonates with readers worldwide.
