Incomprehensible, exorbitantly high partial payment requirements from the Tyrolean state energy supplier Tiwag continue to cause commotion. The host of the Rauthhütte in the Leutasch is probably not the only one affected. The Tiwag promises improvement.
As reported, the monthly advance for the host of the Rauthhütte had multiplied from about 800 to almost 4,000 euros in September. However, nowhere on the Tiwag letter was it stated that any additional payment was included.
Another Tiwag customer must have been just as shocked when she received the information about upcoming monthly installments.
1077 instead of the previous 133 euros per month
“So far I have paid 133 euros per month in advance for electricity, from September 5 I have to pay 1077 euros per month,” said the shocked woman in an interview with “Tiroler Krone”. This would increase the price of electricity eightfold (!)!
That is how the Tiwag customer must have understood it. Because it was not clear to her whether the amount would also include additional payments. The landlord of the Rauthhütte only found out about the extra payments that were included when Tiwag cleared up the misunderstanding after his Facebook post.
E-Control provides template for Tiwag letters
“When writing to Rauthhütte, we followed the E-Control template exactly,” says Dieter Schmid, Head of Energy Data Management at Tiwag. “There may be several reasons for an increased partial payment amount, which cannot be given individually for each customer.” However, according to the report in the “Krone”, he wants to develop suggestions for improvement so that customers can understand a recipe in the future. “I guarantee it!” he emphasizes.
Regardless of the letter, the state energy supplier has significantly increased the price of electricity. According to the price example on Tiwag’s homepage, that is now 22.68 cents gross. At the same time, Tiwag prides itself on offering “one of the cheapest electricity prices of any state energy supplier.”
Stadtwerke Schwaz passes on the discount
Of course, other Tyrolean electricity providers have not raised prices, but lowered them – such as Stadtwerke Schwaz. As of July 1, these lowered the electricity price by 4.77 cents gross or 20 percent. It is now 19.09 cents gross and therefore well below the price of the state-owned company. Reasons include: lower costs in the so-called “spot market”.
Source: Krone
I’m Ben Stock, a journalist and author at Today Times Live. I specialize in economic news and have been working in the news industry for over five years. My experience spans from local journalism to international business reporting. In my career I’ve had the opportunity to interview some of the world’s leading economists and financial experts, giving me an insight into global trends that is unique among journalists.
