Cases from 2021 – Deadline passed: 750 hail damage not repaired

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The outstanding cases could have been filed in late summer 2024, but ultimately the injured parties were given a deadline: until the end of the year. Now one thing is certain: of the 17,600 claims that customers of the Oberösterreichische Versicherung had due to the heavy storms in the early summer of 2021 alone, 750 remained open.

At first there was a shortage of roofers, which delayed the repair work, then some people apparently thought of using the damage for a renovation – “we don’t quite understand why it’s taking so long,” said the boss, Othmar Nagl the Upper Austrian Versicherung in mid-December 2024, which at the time spoke of 1,100 outstanding claims since the beginning of summer 2021 with a total loss of 9.4 million euros.

As a courtesy, the deadline has been extended until the end of 2024
The Managing Director, together with Board Director Kathrin Kühtreib-Leitner, also announced: Although the limitation period starts when the damage is discovered and expires after three years, all customers who still had outstanding compensation claims were given another opportunity to settle the damage . the associated repair orders up to and including Handing in at the end of 2024.

“A lot has happened in our claims department in the last weeks of the year, as many orders were still coming in from repair companies,” says Kühtreiber-Leitner. Nevertheless, not all customers submitted firm repair orders in time, which would have been sufficient as a first step for the insurer, or invoices. This means: As of January 6, approximately 750 claims were still open, which are now being closed. For some the magnitude may not be so serious: in many cases the storms apparently left only a visual impact and did not restrict the function of roofs etc.

In total, the storm “Volker”, which raged over parts of the country with hurricane-like wind gusts in combination with hail, caused damage amounting to 160 million euros to customers of Oberösterreichische Versicherung.

Source: Krone

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