According to their own statements, the consumer lawyers of the Chamber of Labor (AK) have successfully sued clauses in telecom contracts by the mobile telephone provider Magenta. 16 provisions are being hit.
The room wrote in a broadcast on Monday, among other things. She advises customers to check claims for recovery.
According to AK, Magenta demanded about 12 percent standard interest rate from its customers, which exceeds the legal requirements. Moreover, the company had requested a flat -rate reminder costs of a maximum of 17 euros, without taking into account its suitability with regard to the amount of the invoice. Magenta has undertaken in an omission comparison to no longer use such clauses in the future.
Customers must now check their bills for such costs, costs and costs and contact Magenta directly with recovery claims, the AK. For this purpose, the Chamber of Labor also offers an example letter that is accessible on your website.
Source: Krone
I’m Ben Stock, a journalist and author at Today Times Live. I specialize in economic news and have been working in the news industry for over five years. My experience spans from local journalism to international business reporting. In my career I’ve had the opportunity to interview some of the world’s leading economists and financial experts, giving me an insight into global trends that is unique among journalists.
