The problems have been registered since Monday around 10am and the operator assures that “we are currently working to resolve the incident in its entirety.”
Telecom operator Digi registered problems on Monday with its users being able to make and receive calls.
Downdetector’s real-time issue and crash detection website shows an increase in the number of issues reported by users of the operator since around 10am on Monday.
On the social network X, formerly Twitter, several Digi customers have also complained to the operator about the inability to make and receive calls.
The operator explains that the cause is a hardware error in a Digi data center and that this is partially affecting the mobile voice communications of some customers, causing them to notice a degradation of this service.
“We are currently working to resolve the incident in its entirety,” the company noted.
Source: EITB
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