If you stick to the ski language, the ski lift operators in the Lower Austrian part of the Semmering suffered something like a “Brenzn” including a broken leg before the Vienna Higher Regional Court. Because no less than 69 of the 76 clauses in the conditions of carriage for the Hirschenkogel are inadmissible! You will have to pay back to skiers – also for past ski seasons.
After many complaints about the ‘magic mountain’, as the arena on the Hirschenkogel is now called, the Workers’ Chamber complained. You paid about full price for subscriptions – but then the elevators would stop, for example during the Corona period. There was no refund – not even an aliquot for the days of the shutdown. The operator of the ski lifts invoked a corresponding clause.
Higher regional court decides on right of withdrawal
There was also no compensation for “offer restrictions” such as closed slopes due to avalanche danger or congestion in the ski area (lift closures with day tickets). Likewise, the ski lift operator has excluded a right of withdrawal for online purchases of ski passes. However, this already regulates consumer protection law as illegal. The Higher Regional Court ruled on a 14-day right of withdrawal. Of course with a refund.
The Chamber of Labor provides a sample letter for claims: www.arbeiterkammer.at/Hirschenkogel
Source: Krone
I am Wallace Jones, an experienced journalist. I specialize in writing for the world section of Today Times Live. With over a decade of experience, I have developed an eye for detail when it comes to reporting on local and global stories. My passion lies in uncovering the truth through my investigative skills and creating thought-provoking content that resonates with readers worldwide.
