Not an isolated case – shock for heart patients: e-card suddenly blocked

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By the end of this year, all e-cards must have a photo. In the final, the change still causes a lot of stress and annoyance for some policyholders. Because if you don’t bring the photo with you on time, a nasty surprise awaits you at the next doctor’s visit. A victim tells.

To prevent misuse of e-cards, the new card generation with photo has been in use since 2020. The changeover affects approximately 8.8 million identity cards across Austria. In most cases, the exchange was automatic and uncomplicated because a photo of the passport or driver’s license already existed. However, this is not the case for every insured person. If not, it can now become critical.

Source: Krone

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