Instead of his urological operation, a patient in the Salzburg state hospitals received a cancellation at very short notice. He also found a strange patient form in his mailbox!
“This is simply unreal. “Hospital patients are simply ignored in Salzburg,” says Thomas Janecek indignantly. The Salzburger was supposed to come to the urology department of the Salzburg State Clinic (SALK) on Monday. A tissue growth was removed on Tuesday. But five days in advance the doctor canceled SALK the procedure by telephone due to lack of staff. The 58-year-old was given a new appointment within three months. But it is not only the short-term cancellation that irritates him.
Patient files are sent to the wrong person
“The hospital also sent me someone else’s patient form! “I now know another man’s name, diagnosis and surgery date,” says Thomas Janecek. According to the letter, the man also has to wait until January for his operation.
At the request of the “Krone”, SALK spoke of a clear violation of data protection. A report will be sent to the data protection authority in Vienna by Wednesday. “We can only apologize to the patient. “Something like this should not happen,” says a spokesperson. The mistake did not happen due to lack of staff.
The SALK justified the short-term cancellation of appointments due to a lack of operating room staff and acute absenteeism due to illness. Many nursing staff have been exhausted since Corona and need to be protected. The angry patient is not satisfied with this. “Then we need transitional solutions and ultimately more political will,” says Thomas Janecek. He hopes that his appointment in January 2024 will hold and will not be postponed again.
Source: Krone
I am Wallace Jones, an experienced journalist. I specialize in writing for the world section of Today Times Live. With over a decade of experience, I have developed an eye for detail when it comes to reporting on local and global stories. My passion lies in uncovering the truth through my investigative skills and creating thought-provoking content that resonates with readers worldwide.
