Park for an hour and a half for free. After that it gets really expensive at McDonald’s in Neusiel am See. This was now also felt by some mothers from the region who were eating – and playing – with their children.
It was supposed to be a fun afternoon: the women from Northern Burgenland packed up their children and took them to the “Mäci” in Neusiedl am See. The newly built flagship of the fast food chain has a large children’s area that the little ones were looking forward to. The family visit lasted correspondingly long.
Maximum parking time exceeded
A few weeks later there was disappointment when a letter from Park & Control arrived on their doorstep: Violation of the maximum permitted parking time on site of 90 minutes. The families were there for no less than 124 minutes. The fine for parking too long: 85 euros.
One mother complained in a Facebook post. She says limiting parking time is questionable. And: “If you want to use the play space, you must adjust the parking time accordingly. 90 minutes is a bit short if you are traveling with children.”
Several cases already
After posting, it turned out that she was not the only one who had received such ‘love letters’. In her city alone she knows of six such ‘penalty letters’.
Response to the placement and the complaint
The woman did not let go of the matter and therefore did not simply pay the amount. She wrote a complaint to McDonald’s customer service and received a response. This states that it is necessary to introduce limited parking times at busy locations, so that all guests can park comfortably in the customer parking spaces. They also want to avoid long-term parking and have therefore responded to the many customer complaints and limited the parking duration. Signs in the parking lot, at the door and in the guest area will now indicate this, the fast food company said.
Penalty issued
But who pays attention to a) signs when they are hungry and b) when they are having a good time and the kids are having fun? But the young woman received a call from the manager of the Neusiedler branch. Her sentence would be lifted as a gesture of goodwill.
Bravo! But would that have been the case if she hadn’t protested loudly? Hardly likely!
Source: Krone
I am Wallace Jones, an experienced journalist. I specialize in writing for the world section of Today Times Live. With over a decade of experience, I have developed an eye for detail when it comes to reporting on local and global stories. My passion lies in uncovering the truth through my investigative skills and creating thought-provoking content that resonates with readers worldwide.
