The discount must be reflected in the receipt, which must indicate the amount of the discount applied or explicitly refer to the discount.
The Basque Institute of Consumption -Kontsumobide- advised this Friday to the users of the service stations to keep the receipts or invoices for possible claims on the application of the discounts.
On the first day of the entry into force of the 20 cents per liter discount on both petrol and diesel, Kontsumobide reminds that this bonus applies to all consumers and must be explicitly stated on the invoices
It points out that the prices for sale to the public displayed at service stations will remain as they have been until now and do not reflect the discounts, which must appear on the invoices or receipts, to which the amount of the discount applied must be applied. stated or expressly referred to as the sale.
However, keep in mind that companies have a 15-day adjustment period to comply with the obligated to display the discount on the invoice.
If users discover inappropriate practices on the part of the service stations regarding the bonus or billing flaws, they can file complaints or reports with Kontsumobide or consumer organizations.
For this, the invoice or receipt will have to be presented, so it is necessary that they be kept, insists the Basque public authority.
Kontsumobide launches a inspection campaign to comply with the measure and will cooperate with the Basque Competition Authority.
Source: EITB
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