Unemployment benefits & Co. – Kocher: AMS must promote digital communication


In the future, unemployment benefits must mainly be applied for digitally from the National Employment Office (AMS). That is the purpose of a law amendment that the ÖVP-led Ministry of Labor sent for assessment on Thursday. Accordingly, the electronic route for receiving unemployment benefits through the “eAMS account” will be prioritized and expanded. This should give AMS consultants more time for support and mediation.

Minister of Labor and Economy Martin Kocher (ÖVP) assured that people who do not have online access will still have the opportunity to apply for unemployment benefits on site at the AMS. “The new scheme will support people registered with the AMS to avoid travel times and unnecessary visits.”

Digital communication via the “eAMS account”
In addition, according to the announcement, communication with AMS customers should generally take place digitally in the future. Legally valid deliveries from the AMS, such as placement proposals, must therefore be processed via the “eAMS account”.

“To make access to the eAMS account as easy as possible for our customers, we are currently working to enable the use of this application via all digital devices,” said AMS board member Petra Draxl.

The sector welcomed the move. “It is already possible to submit the application digitally, but legal prioritization will help ensure that this option is used even more intensively,” says Christoph Neumayer, secretary general of the Association of Industrialists (IV), in a statement. press release. The reflection period runs until April 21.

Source: Krone


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