Serious update error – “ID Austria”: Android app has been unusable for days

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The ‘Digital Office’ app, which recently replaced the mobile phone signature, has not been functioning on mobile phones running the Android operating system for days. The error at ID Austria was also confirmed by the service hotline. An update rolled out on Friday is to blame and the bug should be fixed soon. The bug also has an impact on the work of the investigative committees, as the ‘Digital Office’ provides access to files.

The ‘Digital Office’ app was one of the prestige projects of the former State Secretary for Digitalization, Florian Tursky (ÖVP), who recently failed in the mayoral elections in Innsbruck.

At the beginning of December, it replaced the outdated mobile phone signature required to log in to digital government channels. More than 1.8 million people have recently registered with ID-Austria, which means that – if the app works – they can use more than 400 connected services.

But it is not only official channels that are currently not possible for owners of an Android phone with the current version of the app installed. Until now, employees of the parliamentary clubs have been able to study files from both current investigative committees via the ‘Digital Bureau’. That is currently not possible, several people complained. You can still apply in the traditional way, but this takes much more time.

Source: Krone

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