Every year the best airports in the world are chosen as part of the so-called World Airport Awards. Passengers must assess, among other things, cleanliness, staff, catering, comfort and shopping facilities. The top 3 currently consists of Doha-Hamad, Singapore-Changi and Seoul-Incheon. Kansai International Airport in Osaka Prefecture finished only 18th in the final voting. But the airport is leading in one category – and has been leading for a long time.
Since it opened thirty years ago, not a single piece of luggage has been lost at Japan’s seventh largest airport – serving approximately 30 million passengers a year. This was recognized in a separate category during the “World Airport Awards”: the best baggage handling in the world.
“We just do our job”
The staff in Osaka doesn’t think it’s worth mentioning. A press spokesperson modestly told news channel CNN on Wednesday: “We don’t feel like we have done anything special.” Naturally, they are happy with the award. “But we just do our daily work,” the spokesperson continued. The airport management indirectly indicates that luggage can sometimes be lost. However, this would be the fault of the airlines involved or of other airports where the passengers arrived or flew to.
Kansai International Airport opened in 1994. It is located on an artificial island four kilometers long and 1.2 kilometers wide in Osaka Bay.
Source: Krone
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