Saves nerves – the many pitfalls of reading statements

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Absurdly high regulation of electricity is still not uncommon. How these and other customer challenges arise and what needs to be considered in billing.

Prices on the energy market have calmed down somewhat. But of course the annual accounts for electricity and gas are still swirling into Viennese homes. And especially for the high cost of electricity, there have been some rebates, installments, Fridays, vouchers and also the electricity cost brake in recent months. Of course, this didn’t make things any clearer. As a result, financial statements currently provoke a frown at best and an outburst of anger at worst.

The daily increase in prices will not alleviate the situation either. The service centers of the energy suppliers are having a hard time. But why is that?

Source: Krone

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