Correos will provide cash in rural areas after agreement with the bank


The initiative, which makes the network of post offices and postmen available to entities, is included in the inclusion plan to help the elderly

Correos will make its network of post offices available to Spanish financial institutions, as well as postmen, to facilitate the delivery of cash to bank customers in rural areas where many of the companies are no longer present.

This is stated in the agreement reached between the state postal company and the banking employers (AEB, CECA and Unacc), in a pact that also aims to improve access to basic financial services in rural areas throughout the national territory. The three banking organizations offer their entities the ability to enter into agreements with Correos to streamline cash and other basic transaction solutions.

In particular, customers of all banking entities operating in our country will have access to Correos Cash services, including cash withdrawals and deposits at the logistics company’s 4,675 citizen service points, including more than 2,300 branches and an additional 2,282 rural services .

In addition, through the 6,000 rural postmen, who have electronic devices (PDAs), it is possible to get cash at the door of the house and perform other procedures offered in the post offices, including in all municipalities of rural Spain however small, taking advantage of the postman’s visit, also providing personalized attention without the entity’s customer needing the resources or technological knowledge.

This general protocol of action in rural areas, as the agreement is called, reflects the will of the banking associations to “accelerate progress towards an inclusive economy and leave no group unattended”, a commitment already reflected in point 5 of the Strategic Protocol to strengthen the social and sustainable engagement of banks, updated February 2022.

Likewise, it is part of Correos’ strategy to bring services closer to citizens, offer them new solutions that facilitate their daily activities and consolidate themselves in rural areas as a useful tool to contribute to economic development, the struggle against depopulation and the promotion of financial inclusion.

The agreement, signed this morning by the President of Correos, Juan Manuel Serrano; the chairman of AEB, Alejandra Kindelán; the CEO of CECA, José María Méndez; and UNACC President Manuel Ruiz; is considering developing new solutions to achieve comprehensive coverage of banking benefits across Spain.

For Alejandra Kindelán: “We have spent months researching solutions, and today we are taking an important step within the roadmap that the sector is developing to meet the demands of those living in the small municipalities of our region, especially those who have those who are more removed from technological reality.

Speaking at the meeting, José María Méndez, CEO of CECA, explained: «The agreement we signed here today complements the ways to access cash and reaches the 600,000 people who do not have access to the existing access points. Through a universal service, such as the postal service, we have extended the coverage of physical access points to our financial services. It is an innovative move that is immersed in the global response of the banking sector to the problem of depopulation affecting the provision of all kinds of services.”

The president of the Unacc pointed out in his speech that “the commitment of banking associations to financial inclusion has led us to find different solutions that provide this physical coverage where the network of branches, ATMs, agents and mobile offices does not reach”.

Juan Manuel Serrano, for his part, pointed out that with this partnership «Correos makes available to the banking sector not only its extensive network of branches and service points, but also its 6,000 postmen in rural areas to facilitate access to cash throughout the Spanish region. , thus guaranteeing public services to all citizens and contributing to territorial cohesion and the economic development of people and businesses, especially in rural areas.

Source: La Verdad


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