The number of recorded attacks against Wiener Linien employees has risen from 154 to 207 year-on-year. In addition to physical attacks, verbal abuse was also registered as assault. The obligation to wear a face mask in particular had caused displeasure among many passengers.
A company spokeswoman confirmed that those affected included not only inspectors, but also a wide variety of Wiener Linien employees. “By 2022, about a third of attacks will be traced to the mask problem,” it said.
„Every attack is one too many”
“Any attack is one too many. The Wiener Linien has zero tolerance and reports every case. It doesn’t matter if the attack is verbal or physical,” a statement to APA stressed. Wiener Linien also bills the perpetrators for the costs absenteeism and broadcasts and sue them if necessary.
Source: Krone

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