Association Facua has indicated that this practice could mislead consumers into believing that the rates would be what they were looking for, “when really only those in the free market appear on that website, much more expensive.”
Facua Consumers en Acción has sued Iberdrola before the National Commission for Markets and Competition (CNMC) for conducting a change of website in which he are . offers regulated electricity and gas tariffs which excluded it from the searches that users conduct on the Internet, and urged the regulator to include the corresponding sanction file to the company.
In a statement, the association indicated that when searching for the reference marketer of the energy company, Curenergía, its page did not appear, but that of Iberdrola itself, where it offers free market rates.
In addition, he added that a user on Twitter denounced that the company has a ‘noindex’ tag in the web code of Curenergymaking it impossible for search engines to index the page in their searches and provide the website to users who use the search engine to find information about electricity and PVPC electricity rates and gas TUR.
In its complaint, Facua states that this situation could: mislead consumersby making them believe that the rates they would see when they open the link would be the one they were looking for,” when they really only the free market appear on that website, much more expensive“.
The association has warned that Iberdrola’s maneuver “has been a response to prevent contracting” in light of the growing number of users searching the Internet for the websites and phone numbers of the marketers offering the Regulated Gas Tariff (TUR), “before the enormous impact of the comparative studies, which note that they reduce bills to between half and a third of those with the offers on the free market”.
Iberdrola has already modified the code of the Curenergía website so that search engines re-index it and it appears that way in searches.
(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = “//connect.facebook.net/es_ES/sdk.js#xfbml=1&version=v2.8”;
fjs.parentNode.insertBefore(js, fjs);
}(document, ‘script’, ‘facebook-jssdk’));
Source: EITB
I’m Wayne Wickman, a professional journalist and author for Today Times Live. My specialty is covering global news and current events, offering readers a unique perspective on the world’s most pressing issues. I’m passionate about storytelling and helping people stay informed on the goings-on of our planet.
