Instead of a relaxed trip to the Grand Canal, the G. family expected major problems. Your flight was canceled minutes before departure. Then there was six months of radio silence when it came to compensation. You don’t have to put up with it.
Not only the G. family were waiting at Vienna airport last October for the early flight to Venice with Austrian Airlines. Shortly before boarding, already at the gate, the cancellation was made. At the service desk, the four travelers were offered an alternative flight for the late afternoon via Frankfurt. Even then, the airline should have reacted differently. The ombudswoman, together with the Agency for Passengers and Passenger Rights (apf), explains what passengers are entitled to in such a case.
Source: Krone
I am Wallace Jones, an experienced journalist. I specialize in writing for the world section of Today Times Live. With over a decade of experience, I have developed an eye for detail when it comes to reporting on local and global stories. My passion lies in uncovering the truth through my investigative skills and creating thought-provoking content that resonates with readers worldwide.
