Facua reserves the right to compensation of up to 600 euros for flight cancellations

This Friday the interruptions by Iberia’s ground crew, which will take place until next Monday. In this context, Facua consumers in action Don’t forget that the people affected by the strike were affected too right to compensation of a maximum of 600 euros Yet the refund of the ticket amount and of the accounts what they have had to take into account if their flight is cancelled.

In particular the European Regulation 261/2004 establishes a range of compensation in the event of flight cancellation, so that “passengers will receive compensation worth 250 euros for flights up to 1,500 kilometers, 400 euros for intra-Community flights of more than 1,500 kilometers and for all other flights between 1,500 and 1,500 kilometers. ” 3500, and 600 euros for the rest of the flights.”

In any case, airlines could reduce these compensations by 50% if they had a alternative transportation to the passenger with a difference in arrival time compared to that of the initial flight “not more than two hours, for all flights of 1,500 kilometers or less”, “not more than three hours, for all intra-Community flights of more than 1,500 kilometers and for all other flights between 1,500 and 3,500 kilometers” or “not longer than four hours” for other flights.

Facua also points out that those affected by potential cancellations always will right to a full refund of the ticket “in seven days”, or alternative transport to the final destination, as provided for in Article 8 of Regulation 261/2004. These compensations are extended to those cases where the flight is not canceled, but is affected by a delay of more than three hours upon arrival at the final destination.

Users can also claim these other types of damagewhatever their nature, they may have suffered as a result of the cancellation: hotels, organized trips, connecting flights, etc., and even moral damages because they have lost their holiday or part of it, among other possible cases.

In addition, if the flight is canceled close to the flight departure time, airlines must make an offer to the affected passengersenough food and soft drinks“, if necessary, accommodation in a hotel and transfer from the airport to that hotel.

“Companies may not provide such compensation when notifying users of the cancellation.”at least two weeks in advance of the scheduled departure time” or “between two weeks and seven days before the scheduled departure time are informed of the cancellation and offered alternative transportation that allows them to depart no later than two hours before the scheduled departure time and arrive at your final destination less than four hours late than the scheduled arrival time.”