Generous discount – mobile phone rates are becoming more expensive – but not for everyone

The Ventocom boss calculates for the APA: Together with last year’s price increases, the index adjustment would result in additional costs of about 100 euros per year for an average family. More than two-thirds of mobile phone customers are affected by such an index adjustment clause in the contract; there is often no extraordinary right to termination. HoT counters this “with this reverse index adjustment for the benefit of all customers”.

Number portability is sacred
Telecommunications regulator RTR has announced that the “only thing” for Austrians to keep their old mobile phone number is if they switch providers. “A total of 113,731 porting operations took place in the third quarter of 2023, which is almost 27 percent more than a year earlier. The figures are an indication that Austrians are cost-conscious and willing to change and that they keep or take their mobile phone number with them when they change providers,” the authority said in a press release.

The result of the willingness to change is that market shares are shifting from large to smaller providers: “Hot is moving towards 10 percent,” the RTR calculates. The first three places remain occupied by A1 with a market share of 37.6 percent, Magenta with 25.4 percent and Drei with 21.3 percent.